Regions Bank iConnect Market Visit Coach in West Memphis, Arkansas
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Consumer Market Visit Coach drives consistent execution of the Consumer Bank's Sales, Service and Coaching process by observing the process in action then coaching the coaches through consultative guidance. The goal of this position is to achieve company wide sales effectiveness by collaborating with market leadership and providing guidance for proper sales practices. Creates and revises tools, communications, workshops and training to support and reinforce the process execution.
Observes and identifies development needs (i.e., coaching, sales process and leadership) for branch associates and area managers in a market and/or region
Assesses and targets learning and development needs based on observations conducted during an onsite visit process
Provides feedback to leaders
Creates market level plans for individual effectiveness and defines specific actions to improve effectiveness
Aids associates in the development of their performance goals through onsite and ongoing coaching sessions
Identifies steps for an improvement action/coaching plan to enhance performance
Develops customized tools, workshops and job aids for specific market needs (may include workshop and training facilitation)
Acts a subject matter expert for the Consumer Bank's sales, service and coaching process
Provides guidance to other business segments for sales process approach for their product/effort/program/initiative
Analyzes and identifies possible sales, service and coaching impacts for upcoming policy, product, or procedure changes
Identifies and works with Corporate Training for updates to materials, job aids, and process overview and other materials to ensure consistency with the process
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Bachelors degree in a related field
Seven years sales and/or sales management experience
West Memphis, Arkansas
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.