Regions Bank Mtg Production Assistant - Nashville HLD in Nashville, Tennessee

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions the Mortgage Production Assistant provides general sales and clerical support for 1-3 Mortgage Loan Originators.

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

Primary Responsibilities

•Schedules customer application appointments for MLOs

•Handles routing customer questions and assists in problem resolution

•Communicates with customers as needed for additional documentation

•Requests loan files and other documentation needed for file submission to the Operations Department

•Ensures the Empower System is updated with all information received on the loan file

•Obtain corrections for any audit or post closing exceptions required from the MLO

•Monitors and distributes weekly production reports for applicable MLO


•High school diploma or GED

•One year of clerical, office, or secretarial experience

•Good oral and written communication

•Good customer service and organizational skills

This position requires registration with the national Mortgage Licensing System and Registry (NMLS). Please refer to ( for more information.


Nashville, Tennessee


About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.