Regions Bank Bilingual Trust Assistant - Coral Gables, FL in Miami, Florida
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Trust Assistant provides general and clerical administrative support to an individual in the trust department and/or the trust department as a group, relieving them of clerical, administrative and business detail.
Responds to routine customer and internal account inquiries, performing necessary research and following up in a timely manner
Communicates with clients and internal sales and support staff regarding account openings, closings, and asset transfers
Creates and maintains proper account documentation and files account related material according to the prescribed system in a timely manner
Processes basic Trust transactions in a timely manner
Performs standard account monitoring and notifies leadership when overdrafts or large balances are discovered
May research tax and compliance issues
Adheres to all internal and external regulatory requirements, standards, guidelines, policies and procedures
Creates and organizes PowerPoint slide presentations and Excel spreadsheets
May attend client meetings with Trust Officer and perform special projects as assigned
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
High school diploma or GED
Three (3) years experience
Accurate typing, spelling and grammar skills required
Bachelors degree in a business related field
Experience in trust administrative role with a solid understanding of trust office processes
Skills and Competencies
Proficient in computer software systems to include word processing, databases and spreadsheets
Excellent written and oral communication skills
Excellent organizational and customer service skills
Good analytical and problem solving skills, including attention to detail
Fluency in Spanish and English required
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.