Regions Bank Bankruptcy Single Point of Contact in Memphis, Tennessee

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions the Mortgage Specialist performs a variety of clerical duties to support the Mortgage department.

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

  • Single Point of Contact (SPOC) taking in bound calls and return calls from borrowers, attorneys, and 3rd parties on the status of their loan

  • Ensure all investor, insurer and company regulations are met on bankrupt accounts and pick case load to a minimum of 300 loans.

  • Refer delinquent bankruptcy accounts to designated attorneys for POC, MFR, or Objection filings within Department timelines.

  • Single Point of Contact (SPOC) taking in bound calls and return calls from borrowers, attorneys, and 3rd parties on the status of their loan

  • Responsible for handling loss mitigation request, solicitations, and follow up status with Bankruptcy Courts on pending modification approvals

  • Monitor payment status on all accounts to ensure payments are made in accordance with bankruptcy plan, researching payment discrepancies and determining appropriate resolution

Requirements

High School diploma or GED

3 years of clerical or administrative experience

Location:

Memphis, Tennessee

EEO/AA/Minorities/Females/Disabled/Veterans

About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

EEO/AA/Minorities/Females/Disabled/Veterans