Regions Bank Digital Solutions Expert - Fraud in Hoover, Alabama
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Digital Solutions Expert works as an independent contributor who works on cross functional teams to deliver a world class digital experience for millions of customers by leading one or multiple digital value streams. Assists senior business managers in identifying new opportunities to drive revenue and innovation in Regions’ digital channels. Performs customer and market research, monitor industry trends, conduct competitive analysis, and recommend digital enhancements to enrich the customer’s experience. Serves as a leader in the digital banking group to business partners on initiatives that grow the bank’s revenue and/or improve service quality.
Prioritizes customers’ digital needs to deliver a world class digital experience
Provides new ideas to enhance digital value streams and/or channels
Helps develop business scope, minimum viable product, and acceptance criteria on initiatives that impact assigned digital value stream(s) and/or channels
Establishes and maintain long lasting relationships with various stakeholders throughout the bank, including business groups, technology, risk, legal, audit, compliance, and operations
Develops and gains approval for lean business cases for the digital banking group and/or assigned business group projects and initiatives
Serves as an “Epic Owner” in the Scaled Agile Framework (SAFe) process; guiding a project/initiative from ideation to completion, may include defining business scope, requirements, and/or the definition of done that ensures a timely delivery of projects/initiatives
Conveys business goals, objectives, and prioritization to agile teams from stakeholders
Helps mitigate risk associated with digital projects and value streams
Develops key performance indicators for assigned value streams/projects
Partners with user experience teams as appropriate to ensure a world class experience
Drives adoption of assigned value streams and/or projects by partnering with Corporate Marketing and other stakeholders
ManagesThird Party Relationships
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Eight (8) years related experience in digital banking, digital product management, business case development, business requirements/analysis, or software development lifecycles
Familiarity or working knowledge of project management and/or software delivery methodologies (i.e. Agile)
Deep subject matter expertise on key digital banking, financial services, and/or industry segments (e.g. payments, retail banking, digital sales/onboarding, commercial banking, wealth management, digital strategy, etc.)
Fosters collaboration in a shared services environment
Strong written and verbal communication skills; familiarity communicating with Executives
Experience in translating business needs and strategic objectives to other stakeholders
Self-starter who creates and takes actions on plans, collaborates with business partners and Agile teams to deliver projects timely
Financial Services industry acumen
BSA, AML, OFAC, or CDD experience
Project management experience
Conflict Resolution / Negotiation
A current Scaled Agilist (SA)or Scaled Agile Practitioner (SP) certification
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.